Shipping and Order Processing Times
We are committed to processing and shipping all orders within 24 hours (Monday-Friday) after the order has been placed. In many cases, your order will be shipped the same business day. If you place an order on the weekend or during a major holiday, it will typically be shipped the next business day.
Tracking Your Order
Once you place your order, you will receive an email with information on how to track your order status and access your shipping tracking information. We encourage you to track your package directly on our website. If you have any questions regarding the status of your order, please don’t hesitate to contact us.
Shipping costs are automatically calculated based on the weight of the items in your order and your shipping destination. To determine the exact shipping cost, simply add the products to your cart and proceed to the Checkout page. There, you will be presented with various Shipping Method choices and their corresponding prices. For a single pair of skates, shipping generally ranges from $10 to $14.
If you have any questions or need assistance, please do not hesitate to call us at 888-987-5283. Our dedicated team is here to help you with any inquiries or concerns.
We use UPS and FedEx for most of our orders. Both carriers offer the following shipping options:
1-6 business days based on your location.
Orders by 2:00pm EST (Mon-Fri) arrive the next business day.
Orders by 2:00pm EST (Mon-Fri) arrive in 2 days.
Orders by 2:00pm EST (Mon-Fri) arrive in 3 days.
UPS does not require a signature for deliveries. If you prefer to require a signature for your order, please indicate this in the comments section when checking out, or contact us to let us know. The final decision on whether to leave your package without a signature is at the discretion of the delivery person. If you prefer the delivery person to leave your order on your doorstep, we recommend leaving a note requesting “No Signature Required.
We offer shipping to most international countries. For shipping quotes or inquiries, please call us at 888-987-5283.
If you have any additional questions that are not addressed here, please call us at 888-987-5283. Our customer support team is ready to assist you.